Module A Course Objectives:

  • Understand the history and purpose of this case management practice model

  • Understand the CSHCN National Standards this practice model adheres to, and how they have been adapted to case management

  • Understand the guiding principles that we developed to create this practice model

Course curriculum

    1. Introduction to Module A

    2. Scope and Definition of CSHCN

    3. Read Chapter A

    4. Check For Understanding

    1. CSHCN Family Case Examples

    2. Meet The Nuñez family!

    3. Meet The Peterson Family!

    4. Meet the Riley Family!

    1. National Standards

    2. Guiding principles

    3. Client Rights and Case Manager Responsibilities

    4. Tips on How to Apply it: Guiding Principles and Rights and Responsibilities

    5. Apply the Guiding Principles and Rights and Responsibilities

    6. Guidance on Case Management Strategies that Support the Rights of a Client Who Speaks a Different Language

    1. Stages of Case Management

    2. Case Manager Roles

    3. Let's Apply The Stages and Roles To The CSHCN Families

    1. In Closing

    2. Model A Course Evaluation

    3. Thank You!

About this course

  • 20 lessons

About

The Children With Special Health Care Needs Project

This course is part of the training for the CSHCN case management practice model. This practice model was developed as part of a contract between the Texas Institute for Child and Family Wellbeing (TXICFW) and the Texas Department of State Health Services (DSHS). The purpose of this practice model is to standardize effective case management processes currently used throughout Texas for children with special healthcare needs (CSHCN) and to introduce evidence-based tools and practices where there is a need. The vision is that all case management services for CSHCN and their families are high-quality, family-centered, and culturally responsive.